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CL 12 Customer Service
Various locations Full time Experience: 0-2 years
Job: Collections Support Associate
Job Number: R00272318
Job description
JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Customer Service Associate - Cebu
Cebu City Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00281321
Job description
JOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Voice Hub Customer Service
Various locations Full time Experience: 0-2 years
Job: Order to Cash Operations New Associate
Job Number: R00272321
Job description
Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Voice Hub Customer Service
Various locations Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00281782
Job description
This application link is only intended for onsite applications. If you intend to apply, please visit any of our Career Hubs. Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Customer Service New Associate - Cebu
Cebu City Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00281326
Job description
JOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Customer Service Analyst (SME)
Quezon City Full time Experience: 2-5 years
Job: Trust & Safety Analyst
Job Number: R00273866
Job description
Job Description SME for Content Moderation Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of...
Customer Service Associate (Insurance)
Various locations Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00281380
Job description
JOB DESCRIPTION: Review completeness and compliance of all documents received. Verify accuracy of agent and license information. Analyze information to determine proper handling of work. Encode agent, license and commission information in the system accurately. Update existing agent record in the system, if needed. Create and post correspondences, if needed. Identify the next process based on the workflow and create necessary transactions. Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
Customer Service New Associate - Ilocos
San Nicolas Full time Experience: 0-2 years
Job: Customer Service New Associate
Job Number: R00281337
Job description
JOB DESCRIPTION • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer • Resolve problems and issues in a professional manner and engage with customers to identify additional needs • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services • Achieve challenging individual, team, and contact center targets #LI-PH
Customer Service Associate (Insurance)
Various locations Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00272274
Job description
JOB DESCRIPTION: Review completeness and compliance of all documents received. Verify accuracy of agent and license information. Analyze information to determine proper handling of work. Encode agent, license and commission information in the system accurately. Update existing agent record in the system, if needed. Create and post correspondences, if needed. Identify the next process based on the workflow and create necessary transactions. Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
CL 13 New Customer Associate
Various locations Full time Experience: 0-2 years
Job: Customer Service Associate
Job Number: R00272315
Job description
Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Spanish Bilingual
Mandaluyong City Full time Experience: 2-5 years
Job: Software/Application/Cloud Tech Support Analyst
Job Number: R00273327
Job description
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa May require interpretation service during conferences or meetings with counterparts, clients, and vendors. Initiate and implement Quality ...
Contact Center Transformation Consulting Manager/ Senior Manager - Genesys
Taguig Full time Experience: 12-14 years
Job: Mgmt Consulting Senior Manager
Job Number: R00283102
Job description
Practice: Customer, Industry Consulting I Areas of Work: Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations | Level: Manager | Location: Manila | Years of Exp: 10. The Customer Sales & Service Consulting works with clients across their marketing, sales and services functions. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and. We are looking for ...
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